SHORT-TERM/VACATION RENTAL HOTLINE – (760) 833-7999

Rancho Mirage has established a Vacation Rental Hotline for residents to call when a disturbance occurs at short-term rental property in our City. A “short-term” rental is a residential property which is rented for 27 nights or less. All short-term rental properties in Rancho Mirage must be registered with the City. The anonymous HOTLINE provides residents a 24-hour-a-day service to report neighborhood disturbances. When HOTLINE personnel receive calls, they immediately contact the reported rental properties “responsible party” who, by law, is required to respond within 45 minutes or face significant fines.  HOTLINE personnel will contact the sheriff if the “responsible party” does not respond within the required amount of time.

It is important to remember when calling the HOTLINE that no laws govern having fun in a pool during the daytime.  Laughter and/or play are not reportable offenses. However, late night noise after 10:00 p.m. is unacceptable and should be reported. Outdoor amplified music emanating from a vacation rental property when the homeowners are not present is never allowed without a special permit and should be reported immediately.

Calling the HOTLINE requires that the reporting caller have the exact address of the residence where the disturbance is occurring. Without the exact address of a disturbance, HOTLINE personnel cannot provide the caller with assistance.

Vacation Rental Council, Homeowner & Management Company Discussion – October 10, 2014.


If a Rancho Mirage homeowner wishes to rent their residential property for 27 days or less the following action steps are required:

* A $31.00 Rancho Mirage Business License must be secured from the City

* A $100.00 Homeowners Application Form must be submitted and a permit secured for the rental property and posted at the property

* The City Rules outlined in Vacation Rental Ordinance No. 1084 must be followed

* A Home Owner Monthly Reporting and Tax Remittance Form must be submitted to the City

* For all rentals a 10% Transient Occupancy Tax (TOT) must be remitted to the City.
Please see TOT Ordinance No. 1096 for Operator-Payment duties (Itemization per property).

VACATION RENTAL HOTLINE – (760) 833-7999

Rancho Mirage has established a Vacation Rental Hotline for residents to call when disturbances occur at short-term rental properties in our City. The anonymous hotline provides residents a 24-hour a day service to report neighborhood disturbances. When HOTLINE personnel receive calls, they immediately contact the reported rental properties “responsible party” who, by law, is required to respond within 45 minutes or face significant fines. The HOTLINE will also call the sheriff if the “responsible party” does not respond within the required amount of time.

It is important to remember when calling the HOTLINE that no laws govern having fun in a pool during the daytime. Children’s laughter and happy exclamations do not constitute a reportable offence. However, late night noise after 10:00 p.m. is unacceptable and should be reported. Outdoor amplified music emanating from a vacation rental property when the homeowners are not present is never allowed without a special permit and should be reported immediately.

Calling the HOTLINE requires that the reporting caller have the exact address of the residence where the disturbance is occurring. Without the exact address of a disturbance, HOTLINE personnel cannot provide the caller with assistance.