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Welcome to the City of Rancho Mirage's new municipal website!
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Utilities

The City of Rancho Mirage provides quick and easy access to all utility providers for resident convenience.
Utilities
Cable/Internet
Residential Customers
Charter Spectrum: 888-438-2427
Former Time Warner Cable: 800-892-4357

Allconnect is a “one-stop shop” for residents to compare the different service providers available in their area.
www.allconnect.com/internet/in-my-area.

All Connect

Shop Rancho Mirage internet providers. Compare internet plan pricing and speeds from cable, DSL and fiber-optic providers in your area.
www.allconnect.com/local/ca/rancho-mirage.

In My Area

Find providers and compare prices for Internet, Cable TV and other home services available in Rancho Mirage. www.inmyarea.com/internet/92270/providers

Enterprise Customers
Charter Spectrum: 866-603-3199
Former Time Warner Cable: 866-892-4249

Business Customers
Charter Spectrum: 800-314-7195
Former Time Warner Cable: 866-892-4249

DIRECTV
www.usdirect.com/directv/ca 
Call to order: 1-866-875-3599

FRONTIER

www.frontierinternet.com
Call to order: 1-833-844-6538
Electric
Southern California Edison (Rancho Mirage Energy Authority Partner) 
General line: 800-990-7788

Residential Customers
Billing Questions 800-950-2356
Low Income Assistance 800-447-6620
Turn On/Turn off/Transfer 800-684-8123
Emergency Repairs and Outages 800-611-1911
//www.sce.com


Imperial Irrigation District

(Service for everything north of Gerald Ford Drive and east of Bob Hope Drive)
General Information:
Tel: 760-482-9600
Fax: (760) 482-9611

Community Relations Office:
1284 Main Street
El Centro, CA 92243
//www.iid.com
Gas
Southern California Gas Commercial and Industrial Customers
All Services 800-427-2000

Residential Customers
Billing Questions, All Service Requests
English 800-427-2200
Spanish 800-342-4545
//www.socalgas.com

SoCalGas Customer Assistance Programs:  

Now, more SoCalGas customers are eligible to take part in these state-sponsored, money-saving, no-cost customer assistance programs as a result of updated income guidelines that went into effect on June 1, 2015.

CARE:

The CARE program provides a 20 percent rate discount on the monthly natural gas bill for eligible households and has already enrolled over 1.5 million customers throughout the SoCalGas service area. Those who qualify and are approved within 90 days of starting new gas service will also receive a $15 discount on the Service Establishment Charge.

Energy Savings Assistance Program:
This program provides no-cost, energy-efficient home improvements to income-qualified renters and homeowners. Services include:

  • Door weather-stripping and caulking to keep unwanted drafts out of the home;
  • Attic insulation to help the home stay cooler in the summer, warmer in the winter;
  • Low-flow showerheads that can save energy used to heat water;
  • Furnace replacement (owner occupied residences only);
  • Other minor home repairs.
There are two ways customers can qualify for the CARE and Energy Savings Program (see below chart). Customers may automatically be eligible if their household income is below the new guidelines or a household member currently receive benefits from any of the following public assistance programs: Medi-Cal/Medicaid, Medi-Cal for Families A&B, Women, Infants and Children (WIC), CalWORKs (TANF) or Tribal TANF, Head Start Income Eligible (Tribal Only), Bureau of Indian Affairs General Assistance, CalFresh (Food Stamps), National School Lunch Program, Low Income Home Energy Assistance Program (LIHEAP), or Supplemental Security Income (SSI). More customers can now qualify for these programs. As of June 1, 2015, the new CARE and Energy Savings Assistance Program income guidelines, based on pre-tax annual income, are as follows:

Customers can learn more and apply for these and other programs by visiting //www.socalgas.com/save-money-and-energy/assistance-programs or by any of the following:

Telephone
Frontier Communications
9 South 4th Street
Redlands, CA 92373

All broadband & landline operations in Rancho Mirage:
//internet.frontier.com/

844-903-2037

Frontier Español
//internet.frontier.com/espanol/

888-534-4819

Customer service and Billing: 800-921-8101
Payments: 800-801-6652
Customer support: //west.frontier.com/customer-support
Trash
Burrtec
41575 Eclectic Street
Palm Desert, CA 92260
Customer Service 760-340-2113
Fax: 760-340-0417
customerservice@burrtecdesert.com
www.burrtec.com
Water
Coachella Valley Water District

www.cvwd.org
Main line 760-398-2651
Customer Service 760-391-9600

Mailing Address:
P.O. Box 1058
Coachella, CA 92236

Send payments to:
P.O. Box 5000
Coachella, CA 92236

Payments can also be made in person at either of the following addresses:

Palm Desert Operations
75525 Hovley Lane East
Palm Desert, CA 92211    Coachella Office
51501 Tyler St.
Coachella, CA 92236